Terms of use

These Terms of use (the "Terms") govern access to and use of the P-LAB PRO service, offered by Roberto Salterio, VAT no. IT04252300969, Via del Cavo 16, Motta Visconti (MI), Italy (the "Provider") — contact: info@infoquidem.it. By registering for or using the Service you accept these Terms.

1. Scope of the service

P-LAB PRO is a professional football analysis platform for technical staff, coaches and clubs. It comprises: the webapp (the "LAB" reserved area for match management, statistics and data analysis) and the companion mobile app for tablets (pitch-side recording of match events). Some features — including the AI-based Coach Assistant — require an active network connection.

2. Registration and account

Registration is reserved for adults (18+). When registering you must provide truthful information and keep it up to date. Access credentials are personal: you are responsible for keeping them safe and for any activity carried out through your account. If you suspect unauthorised access you must notify us promptly.

3. Subscriptions and payments

• Access to the Service requires a paid subscription (monthly or yearly plan, as published on the Pricing page). Any free periods or promotional campaigns are indicated together with their conditions.
• Payments are handled by Stripe, on Stripe's secure payment page: card data never transits through our servers.
• Each payment is one-off: there is no automatic renewal and no recurring charge. At expiry, you decide whether to renew.
• Prices may include status (badge) or coupon discounts, under the published conditions; the price actually applied is always shown before payment.
• Effects of expiry: when the subscription expires, access to the platform's features is suspended and the user is directed to the renewal page; the profile, billing data and the payment flow remain accessible. Your data is not deleted: it is kept for 24 months from the last expiry (with an email notice before any removal) and becomes fully available again upon renewal.

4. Right of withdrawal

Consumers: if you act as a consumer under the Italian Consumer Code (Legislative Decree 206/2005), you have the right to withdraw within 14 days of purchase pursuant to art. 52. However, as this is a digital service with immediate performance, upon activating the subscription you expressly request the immediate performance of the service and acknowledge that, once performance is complete, you lose the right of withdrawal pursuant to art. 59, letter o), of the Consumer Code.

Professionals and clubs: for users acting in the course of their professional or business activity (the typical audience of a professional service such as P-LAB PRO), the right of withdrawal is excluded.

5. Intellectual property of the platform

The platform, the app, the P-LAB PRO trademark, the design, the texts, the statistical models and every other element of the Service are the property of the Provider or its licensors. The subscription grants a personal, non-exclusive, non-transferable right to use the Service, limited to its duration; no other right is transferred.

6. User-uploaded data

The data you enter into the Service (matches, events, lineups, players, analyses) remains your property. You grant the Provider a licence limited solely to the provision of the Service (storage, statistical processing, display, backup). We do not use your data for other purposes nor disclose it to third parties. You are responsible for the lawfulness of the data you enter (including the personal data of players and staff that you process as an independent controller).

7. Prohibited uses

The following, by way of example, is prohibited:

• automated access to or extraction of data (scraping, bots, crawlers);
• reverse engineering, decompiling or attempting to derive the source code of the platform or the app;
• reselling, sublicensing or sharing access with unauthorised third parties;
• using the Service in breach of the law or to damage the Service itself, other users or third parties;
• circumventing the Service's security measures or technical limits.

8. Limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, the Provider is not liable for indirect damage, loss of profit or opportunity arising from the use or inability to use the Service, nor for the technical/sporting decisions taken by the user on the basis of the statistics or of the Coach Assistant's suggestions, which are of a supporting nature and do not replace the user's professional judgement. Nothing in these Terms excludes or limits liability where the law does not allow it (wilful misconduct, gross negligence, mandatory consumer rights).

9. Account suspension

In the event of a breach of these Terms (in particular of the "Prohibited uses" section) the Provider may suspend or close the account, with prior notice where possible. The user's rights over their own data and their statutory protections remain unaffected.

10. Changes to the Terms

The Provider may amend these Terms, for example following changes to the Service or to the applicable legislation. Significant changes will be communicated with reasonable notice by email or through the Service; use of the Service after the changes take effect constitutes acceptance. If you do not accept them, you may stop using the Service.

11. Governing law and jurisdiction

These Terms are governed by Italian law. For users acting as professionals or companies, the Court of Milan has exclusive jurisdiction. For users acting as consumers, the competent court is that of the consumer's place of residence or domicile, pursuant to the Consumer Code.

For the processing of personal data please refer to the Privacy Policy.