Last updated: 17/10/2026
These Terms of use (the "Terms") govern access to and use of the P-LAB PRO service, offered by Roberto Salterio, VAT no. IT04252300969, Via del Cavo 16, Motta Visconti (MI), Italy (the "Provider") — contact: info@plabpro.com. By accepting the Provider's offer and activating their access to the Service, the Customer accepts these Terms.
P-LAB PRO is a professional football analysis platform for technical staff, coaches and clubs. It comprises: the webapp (the "LAB" reserved area for match management, statistics and data analysis) and the companion mobile app for tablets (pitch-side recording of match events). Some features — including the AI-based Coach Assistant — require an active network connection.
The account is created by the Provider following acceptance of the offer: self-registration to the Service is not available. You receive a personal link to set your password and to accept these Terms and the Privacy Policy; the acceptance is recorded with date and time.
The Service is intended for technical staff, coaches and sports clubs and presupposes legal capacity to contract: you declare that you are at least 18 years old or, if you are a minor, that you are acting with the authorisation of the person holding parental responsibility or guardianship. Access credentials are personal: you are responsible for keeping them safe and for any activity carried out through your account. If you suspect unauthorised access you must notify us promptly.
Consumers: if you act as a consumer under the Italian Consumer Code (Legislative Decree 206/2005), you have the right to withdraw within 14 days of purchase pursuant to art. 52. However, as this is a digital service with immediate performance, by accepting the offer you expressly request the immediate performance of the service and accept that, once performance is complete, you lose the right of withdrawal pursuant to art. 59, letter o), of the Consumer Code. The related declaration is collected in the offer.
Professionals and companies: for users acting in the course of their professional or business activity (the typical audience of a professional service such as P-LAB PRO), the right of withdrawal is excluded.
The platform, the app, the P-LAB PRO trademark, the design, the texts, the statistical models and every other element of the Service are the property of the Provider or its licensors. The contract grants a personal, non-exclusive, non-transferable right to use the Service, limited to its duration; no other right is transferred.
The data you enter into the Service (matches, events, lineups, players, analyses) remains under your ownership. You grant the Provider a licence limited solely to the provision of the Service (storage, statistical processing, display, backup). We do not use your data for other purposes nor disclose it to third parties. You are responsible for the lawfulness of the data you enter (including the personal data of players and staff that you process as an independent controller).
Since such data includes the personal data of players and staff, the Provider processes it as a data processor on your behalf: the applicable terms are set out in Annex A, which forms an integral part of these Terms.
The following, by way of example, is prohibited:
The Service is provided "as is". To the maximum extent permitted by law, the Provider is not liable for indirect damage, loss of profit or opportunity arising from the use or inability to use the Service, nor for the technical/sporting decisions taken by the user on the basis of the statistics or of the Coach Assistant's suggestions, which are of a supporting nature and do not replace the user's professional judgement. Nothing in these Terms excludes or limits liability where the law does not allow it (wilful misconduct, gross negligence, mandatory consumer rights).
In the event of a breach of these Terms (in particular of the "Prohibited uses" section) the Provider may suspend or close the account, with prior notice where possible. The user's rights over their own data and their statutory protections remain unaffected.
The Provider may amend these Terms, for example following changes to the Service or to the applicable legislation. Significant changes will be communicated with reasonable notice by email or through the Service; use of the Service after the changes take effect constitutes acceptance. If you do not accept them, you may stop using the Service.
These Terms are governed by Italian law. For users acting as professionals or companies, the Court of Milan has exclusive jurisdiction. For users acting as consumers, the competent court is that of the consumer's place of residence or domicile, pursuant to the Consumer Code.
For the processing of personal data please refer to the Privacy Policy.
This Annex forms an integral part of the Terms and is deemed accepted together with them: it constitutes the legal act required by art. 28(3) GDPR. It governs the personal data that you enter into the Service, in respect of which you act as data controller and the Provider acts as data processor on your behalf. For your account data, billing data, security logs and service communications, the Provider instead acts as an independent controller: see the Privacy Policy.
The Provider processes the data solely to provide the Service: storage, statistical processing, display, backup and the features listed in A.3. The processing lasts as long as the contractual relationship, plus the retention period set out in A.9.
Data subjects: players of your team — including minors, in the case of youth teams — and members of the technical staff. Data: surname and first name, jersey number, role, email address and photograph (optional), as well as match events, appearances, statistics and performance assessments recorded by you.
The Service does not require and must not receive data belonging to the special categories of art. 9 GDPR — in particular health data, injuries or medical certificates — nor criminal-offence data. Do not enter such data in any field, including free-text fields.
The Provider processes the data only on your instruction. These Terms and your use of the Service's features constitute documented instructions, and in particular:
The Provider will inform you without delay if, in its opinion, an instruction of yours infringes personal data protection law.
The data is accessible only to the persons authorised by the Provider who need to process it in order to provide the Service or support, bound by confidentiality and instructed on the processing.
The Provider implements appropriate technical and organisational measures, including: encrypted transmission (HTTPS/TLS) between devices, app and servers; passwords stored exclusively as hashes; separation of data per account; access control and logging of failed login attempts; infrastructure hosted in datacenters within the European Union; periodic backups. The measures may evolve over time, without lowering the level of security achieved.
You give the Provider general authorisation to engage the following sub-processors, each bound by data protection obligations no less onerous than those set out here:
The Provider will inform you with reasonable notice of any addition or replacement of a sub-processor: if you do not accept the new sub-processor on reasonable data protection grounds, you may withdraw from the Service with a refund of the unused portion of the fee. Stripe processes payment data as an independent controller and not as a sub-processor under this Annex.
Taking into account the nature of the processing, and by proportionate means, the Provider assists you in responding to data subject requests (arts. 15-22 GDPR) — by making available the Service's features to access, rectify and delete data, and by providing export on request — and in complying with the obligations under arts. 32-36 GDPR. If a data subject (for example a player or a parent) contacts the Provider directly, the Provider will not respond on the merits and will forward the request to you without delay. Any data protection impact assessment (art. 35 GDPR) remains your obligation, as controller; the Provider supplies the information necessary to carry it out.
The Provider will notify you without undue delay of any personal data breach of which it becomes aware, with the available information relevant to the obligations under arts. 33 and 34 GDPR. Notification to the supervisory authority and communication to data subjects remain your responsibility, as controller.
When the relationship ends the data is not deleted automatically: on your instruction it remains available for a possible reactivation, for a maximum period of 24 months from the end of the relationship. At any time you may request the export or the deletion of the data: the Provider will comply without undue delay, save for retention obligations imposed by law. The Provider proceeds with the deletion once that period has elapsed.
Upon your reasoned request the Provider will make available the information necessary to demonstrate compliance with this Annex and will allow audits, including by a third party bound by confidentiality, with reasonable notice, during business hours and without prejudice to the security and continuity of the Service.
You warrant that:
You undertake to hold the Provider harmless from any detrimental consequences arising from a breach of the obligations and warranties under this section.
The Service's infrastructure is hosted in the European Union. The only transfer to a third country is the one to the United States connected with the Coach Assistant (A.3), supported by the European Commission's standard contractual clauses and by the further safeguards provided by the sub-processor. If you do not use that feature, no data of which you remain the owner leaves the European Union.
In the event of a conflict between this Annex and the other parts of the Terms regarding the processing of personal data on your behalf, this Annex prevails. Amendments follow §10.